by Gord Hotchkisshttp://www.enquiro.com
Not so many columns ago, I urged Microsoft to do something amazing
in search. Last week, they did. But it wasn’t in a good way. I was on the road last week, and I saw three different things land in my in box about Microsoft and their search efforts. With each email, my frustration mounted. Finally, Friday as I was sitting in Seattle airport I couldn’t contain myself any more. I sent an email to the most senior person I knew at Microsoft Search. The gist of the email was “don’t do it”. Yesterday, I got an email back thanking me for my “honest” feedback. Yet somehow, I don’t think it will make a difference.