Parker Software today announced further enhancements to their Live Chat and real-time website analytics application, WhosOn, by incorporating an advanced ticketing system. The ticketing enhancement has been integrated to improve productivity and cost efficiency, encourage faster response times and further improve customer satisfaction for any organisation using the WhosOn Platform.

Orlando, FL June 12, 2011 -- Parker Software today announced further enhancements to their Live Chat and real-time website analytics application, WhosOn, by incorporating an advanced ticketing system.